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| dfcu Bank |
Branch Managers Needed
Location: Jobs in Uganda 2024 - 2025
Work Hours: Full-time, 08 hours per day
Salary:
UGX
No. of vacancies:
Deadline: 26 August 2024
Hiring Organization: dfcu Bank
Job Details:
JOB PURPOSE: Reporting to the Regional Manager, the role holder will be responsible for growing the assets and liabilities business of the Branch, as per defined budgets and managing costs to maximize the profitability of the Branch while handling and overseeing all operational and human resource aspects of the branch.
LOCATION: All Regions
KEY ACCOUNTABILITIES:
• Drive assets and liabilities growth in the branch to be able to meet set work plans and all branch objectives.
• Drive a sales culture in the Branch for all staff and ensure product training is conducted so staff can ably sell all the Bank products.
• Regular customer visits and communication to acquire or maintain key relationships.
• To inculcate a cost awareness culture in the team by setting cost management standards and guidelines and following up to ensure that there is no wastage, monitor all expenses and ensure all costs are within the set budget.
• To grow the loan portfolio by selling all the bank products as per the set targets and by ensuring that loan applications are processed efficaciously, speedily and in line with set credit guidelines.
• Grow the agent network and drive the migration of customers to the agent channel.
• To manage the loan portfolio and recover bad loans to achieve the set NPA and PAR levels.
• Staff scheduling and planning to ensure the continuous availability of quality staff at the branch through effective succession planning, cross-training, and leave planning.
• Lead, coach, train and manage the performance of branch staff. Initiate disciplinary action for disciplinary matters at the branch and escalate cases of gross misconduct as stipulated in the policy.
• Ensure proper leave management and proper succession planning for business continuity.
• Identify and recommend CSR activities around the Branch’s local Catchment area to improve the quality of lives of the people in our communities and also invest and enhance Brand visibility.
• Drive a service culture within the Branch and enforce customer experience standards in the Branch, monitor customer satisfaction and ensure prompt resolution of customer complaints.
• Oversee the overall operations of the branch and ensure that all branch activities comply with the laid down processes and procedures, operating risks are minimized, best practice standards are achieved, and the Branch attains acceptable Audit and risk ratings.
• Ensure that all documentation and transactions are in line with local and regulatory anti-money laundering and KYC requirements.
• Business growth in the Branch in all aspects of the financial pillars; balance sheet growth, active accounts, assets, and profitability.
WE WISH YOU GOOD LUCK
Date Posted: 2024-08-15
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