Quality Assurance Manager job at Uganda Hotel and Tourism Training Institute

Uganda Hotel and Tourism Training Institute

Quality Assurance Manager job Post

Location: Jobs in Uganda 2021 - 2022

Work Hours: Full-time, 08 hours per day

Salary: UGX

No. of vacancies: 01

Deadline: 05 March 2023

Hiring Organization: Uganda Hotel and Tourism Training Institute

Job Details:

Salary Scale : UHTTI-3
Reports to : Principal

Job purpose
Responsible for quality assurance of Institute processes products and services.

Key duties and responsibilities
1. Facilitate the formulation and implementation of quality assurance policy guidelines
2. Initiate and operationalize quality assurance performance indicators and code of conduct,
3. Coordinate operations relating to QA of academic programs
4. Advise UHTTI management on QA matters relating to teaching learning assessment research and consultancy among other forms of service deliver
5. Be responsible for the management of staff training for performance management.
6. Carry out routine and continuous assessment in respect of service delivery by varied units of the Institute including student/ staff evaluation exercises
7. Facilitate the development of a culture of continuous quality improvement
8. Produce quality assurance quarterly reports for board and Management
9. Monitor and evaluate UHTTIs quality assurance strategy from time to time

Person Specifications
Qualifications
1. Honors degree in Tourism, Hotel Management, Education, Business Administration, or a related course from a recognized Institution
2. Masters Degree in any of the above Disciplines from a recognized Institution

Work Experience
Nine (9) years of working experience six (6) of which should have been served in a busy organization

Competencies
1. Technical
2. Data collection and analysis
3. Coaching and mentoring
4. Analytical skills
5. Knowledge of ISO certifications
6. Information Communication Technology (ICT)
7. Negotiation and mediation
8. Planning, organizing and coordinating
9. Records and Information Management

Behavioral
1. Accountability
2. Impartiality
3. Effective Communication
4. Concern for quality and standards
5. Ethics and Integrity
6. Judgment, Decision making and problem solving
7. Knowledge Management
8. Results orientation
9. Time management

Application procedure

a) Visit the UHTTI website https://www.uhtti.ac.ug and read the approved job descriptions and person specifications before applying.
b) Apply using the UHTTI job application form which is available on UHTTI website https://www.uhtti.ac.ug
c) Candidates must apply for ONLY ONE position.
d) Attach all relevant documents (O'level, A'level, Degree and professional transcripts and certificates, copies of letters of previous employment and National Identity Card) under one PDF file and send to info@uhtti.ac.ug

Please note that:
a) Only shortlisted candidates shall be contacted.
b) In case of any inquiry, contact +256 0434121954
Chairperson, Board of Directors
The Institute seeks to recruit suitably qualified Ugandans to fill available vacancies in the Uganda Hotel and Tourism Institute (UHTTI) structure. Applications should be filled and submitted physically or online under one pdf file to the Chairperson Board of Directors not later than 5th March 2023. The email address for the online submission is info@uhtti.ac.ug